Terms of service

Welcome to Cavlo. By accessing our website or purchasing our products, you agree to the following Terms of Service.

General

  • All orders are subject to product availability and order confirmation.
  • We reserve the right to refuse, cancel, or limit any order at our discretion.
  • We may update these Terms of Service from time to time without prior notice.

Product Information

  • We make every effort to ensure that product descriptions, images, dimensions, and other information are accurate.
  • Actual product colors may vary slightly due to lighting, photography, screen settings, and display differences.
  • Minor variations in texture, finish, or appearance may occur and do not necessarily indicate a product defect.

Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees).
  • Prices and offers may be changed or updated at any time without prior notice.
  • Promotional offers are subject to their stated terms and availability.
  • For Cash on Delivery orders, customers are responsible for providing accurate contact and delivery information.

Orders & Delivery

  • Customers are responsible for providing accurate shipping and contact details when placing an order.
  • Delivery times are estimates and may vary depending on location and courier service.
  • Cavlo. is not responsible for delays caused by courier companies, incorrect customer information, weather conditions, or circumstances beyond our reasonable control.

Returns & Exchanges

  • Returns and exchanges are subject to our Return & Exchange Policy.
  • Customers must follow the required return/exchange process and eligibility conditions.
  • Products must meet the applicable condition requirements outlined in our Return & Exchange Policy.

Product Use & Liability

  • Customers are responsible for using and caring for products appropriately.
  • Cavlo is not responsible for damage resulting from misuse, improper care, or normal wear and tear.
  • Cavlo is not responsible for delays or issues caused by third-party courier services beyond our reasonable control.

Contact:

For any questions or support, contact us on WhatsApp: 0334-9148016 or through our Contact Us page.